So, how do we stand apart from the rest?
Just by making sure, that we stick to our mission. ... the reason for our success:
We will provide web hosting services so that our customers don't have to face any difficulties to manage or control their website or to accomplish even a lot more than they originally planed with it. To make this happen, we have provided our customer with the most extensive and user-friendly support system and guided movies on how they can manage or control and do more with their websites. Additionally, our friendly customer support team will always be available to provide our customer's an intensive guided tour of the services they have with us.
Our customers will always come first. To make this happen, we provide true 24*7 support to our entire customer base through Email, Live Chat and Ticketing System. Each and every customer will be able to reach our support team at any time they need assistance with their web hosting account or their website. We tend to "give more" through our support, compared to other providers we are always one step ahead in the customer service area by providing "significantly more than we should" to our customers. We provide programming troubleshooting, suggestions to enhance their websites and other advices to our customers who ask them, for free. Furthermore, our friendly customer support team are also available over the telephone whenever a customer needs us.
We will always ensure that our customer's websites will be accessible 24*7 without any service interruption. To make this happen, we provide our entire customer base 100% uptime guarantee, which is made possible by our "no single point of failure" infrastructure. We pride to supply 100% uptime guarantee because we always utilize the highest end of equipments available up to now, packed with the most effective software and applications to accommodate reliability of our servers. This is to also make certain that our servers will always serve our customer websites with the fastest speed possible.
We will always offer affordable services although we are giving the best and the most effective services and features to date. There is just one way to make this happen, to use the best and most unique marketing strategy on the web hosting industry. With traditional advertising which is done by most web hosting companies, it is impossible to reduce their service fees without sacrificing other aspects such as for instance accommodating numerous customers into one server, which will cause server downtime and eventually cost them their customers. We possess a very unique and powerful marketing strategy, which is suprisingly a very low cost one. With this specific strategy we will always be able to help keep our prices affordable.
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